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Image by Samantha Gades

Not sure what support you need? Start here.

Many people contact Horizon Connect feeling unsure where to begin.

You may know that something does not feel right, that you are struggling emotionally, feeling overwhelmed, anxious, exhausted or stuck — but not know what type of therapy may help or who you should speak to.

That is completely understandable.

You do not need to have the perfect words or know exactly what support you need before reaching out.

Horizon Connect helps guide people towards suitable therapy support in a calm, confidential and supportive way.

Online and telephone appointments may also be available.
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You do not need the perfect words

Starting therapy or asking for emotional support can sometimes feel difficult, especially when you are already overwhelmed.

Some people contact us knowing exactly what they are looking for. Others simply know they are struggling and want support but are unsure where to begin.

Both are completely okay.

You do not need to:
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Know what type of therapy you need

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Choose a therapist alone

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Explain everything perfectly

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Be in crisis before reaching out

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Have everything figured out

Feeling overwhelmed

You may feel emotionally exhausted, burnt out or unsure how to cope.

Feeling anxious or stuck

You may be struggling with anxiety, stress, overthinking or low mood.

Relationship or family difficulties

You may be facing communication challenges, relationship stress or emotional pressure at home.

Unsure what support would help

You may not know what type of therapy or therapist feels right yet.

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We help you make sense of the options

The world of therapy can sometimes feel confusing.

There are different therapy approaches, different therapist profiles and different types of support available. Trying to understand it all alone can feel overwhelming.

Horizon Connect is designed to make the process feel clearer and more manageable.

How the process works

1

Contact us

You complete a simple enquiry form or get in touch directly. You just share what you’re going through in your own words.

4

Your therapist contacts you

Your selected therapist will get in touch with you directly to discuss availability and next steps.

2

We review your enquiry

Our team carefully reviews your information to understand your needs, preferences and location.

5

You begin your first session

You and your therapist agree on a suitable time and format for your first appointment (online, phone or in-person where available).

3

We consider the right therapist

We match you with a suitably trained therapist from our network based on your situation and preferences.

Important information

Horizon Connect is not a crisis or emergency service.

If you are in immediate danger or need urgent help, please contact:

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999 (Emergency Services)

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NHS 111

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A&E

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Samaritans on 116 123 (24/7)

We are here to support you in accessing therapy, not emergency intervention.

Image by Priscilla Du Preez 🇨🇦
Image by Sean Oulashin

Ready to take the next step?

Whether you know what support you are looking for or feel completely unsure where to begin, Horizon Connect can help guide you toward suitable therapy support.

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